Sometimes, the best investment you can make is in yourself and in the people around you.

After rescheduling once due to a busy month, I’m so glad I finally made this line manager training session happen. It would have been easy to push it back again, but stepping away from the day-to-day to reflect and learn turned out to be exactly what I needed.

It was a great reminder that leadership isn't just about strategy and results; it’s about people. And a huge part of being a good manager is the work that goes unseen - the conversations to build trust, the effort to create psychological safety, the support that helps people do their best work. These things don’t come with instant results, but over time, they shape a strong and engaged team.

A huge thanks to Lorna Flynn for sharing your experiences and equipping us with some helpful tools to become better managers. I’d highly recommend it to anyone looking to level up their leadership skills! Looking forward to putting these insights into practice.

I'd been searching for line manager training tailored to healthtech for two years (it’s been sitting untouched on my PDP).

I recently attended Lorna's line manager workshop for healthtech leaders, and it was exactly what I'd been looking for. Lorna's impressive experience (No5 to VP at Accurx) shines through, as she truly understands the unique challenges of clinicians managing cross-functional teams in healthtech environments.

This isn't generic management training, her insights address the specific complexities we face daily. Her frameworks are incredibly versatile, they work whether you're at a startup, scaleup, or a corporate giant. The takeaways are immediately actionable.

If you're a clinician managing teams in healthtech or digital health, I honestly believe this should be mandatory training. It's the resource I wish I'd found years ago.

The line management workshop was an incredibly valuable experience for me.  Lorna provided excellent insights, practical strategies, and real-world examples that truly expanded my perspective. She created an engaging and interactive environment where we had the opportunity to practice giving and receiving feedback, handling difficult conversations, and setting clear expectations.

A significant portion of the workshop was dedicated to the importance of continuous feedback and regular performance discussions. We explored how ongoing communication can prevent misunderstandings and ensure alignment between managers and their teams. This approach fosters a supportive environment, enhancing motivation and productivity.

One of the highlights was the well-structured templates and frameworks shared during the session, which I can immediately apply in my day-to-day work. The discussions on project planning, effective communication, and strategic thinking were particularly impactful.

I highly recommend this workshop to anyone looking to enhance their leadership and management skills. Lorna’s expertise, engaging approach, and ability to make complex topics practical made this session a fantastic learning experience.

The workshop that I wish I'd had 3 years ago when I began my healthtech managerial journey.

Lorna's line management framework was really easy to understand, logical and I look forward to implementing it in my day-to-day work.

The session on having difficult conversations, performance reviews and giving feedback were helpful (and it was great to share experiences and challenges with the other managers in the room). Thanks so much Lorna!

The workshop was massively helpful to me. Lorna’s style put everyone at easy and made the session relaxed and collaborative. I was a little apprehensive about the role-play but I actually found it really great - it highlighted to me the importance of rehearsing tricky conversations, which is not something I have done much before.

By far the biggest help to me was her framework for how to think about line management as a whole, and structure as a way to make sure you’re not dropping the ball and make crucial moments (i.e. perf review) easier.

The workshop I attended was brilliant.

Lorna's expertise was evident throughout the workshop, providing tangible, actionable insights on how to better support and develop teams.

Rather than focusing on theories, Lorna has built a practical toolkit for managers.

I left with a much stronger understanding of how to empower my team, help them reach their goals and ultimately improve productivity and business success.

One of my favourite tools shared at Lorna’s workshop is the framework for what constitutes a line manager’s role and responsibilities and what they need to manage effectively. Very often these things are intuited or figured out on the job and it was very validating and insightful to see them pulled into a framework that would easily set line managers up for success, even before an in-depth exploration of the various facets of the framework.

I and other workshop participants came with diverse management experiences and scenarios and Lorna shared valuable insights we could apply from her wealth of experience. Lorna’s insights also spurred good conversations between workshop participants, keeping the session interactive & engaging.

The specific line management scenarios Lorna explored as part of the workshop were also very useful as by exploring and reflecting on them, I could identify new insights from my own experiences and recognise key takeaways for effective line management. I recommend Lorna’s workshop as it was engaging, practical and very relevant for actual scenarios and challenges faced by line managers. It was also a great atmosphere and very enjoyable workshop, the time flew by too quickly!

Lorna's workshop was fantastic.

She demystified line management with incredibly clear worked examples, templates and her presentation. The workshop was focused and provided actionable steps to change things for the better. I would really recommend to anyone working in a midweight to senior role at a startup.

Given that usually almost no one has any line manager training it's an incredibly useful framework and approach to take into an organisation where most people are just kind of winging it re line management.

Her training gives tools to try and save the pain of misaligned expectations and well intentioned, but ineffective, communication that creates so many difficulties!

Lorna knows her stuff!

It's clear that she has extensive experience across the whole management spectrum, at different maturities with really useful examples. The educational content is great and well thought through.

I'm confident that I could bring any management problem to Lorna and she can coach or mentor someone through it. She's already been helpful at Healthtech-1

I'd confidently recommend Lorna. 

I loved the balance Lorna brought to the workshop, between diving into specific topics and real examples in detail, while having a clear structure. This made our session feel highly personalised and allowed us to connect directly to our own experiences as managers.

The flexibility to contribute throughout was incredibly helpful, and I learned a lot.

Spent a morning getting a refresher on line management, and refreshing it was!

No personality quizzes, minimal anxiety-inducing role play... but plenty of actionable insights and frameworks that gave words and logic to abstract feelings.

Thank you Lorna!!

Usually I struggle to stay really engaged when it comes to training as it's so hard to put it into practice, but I thought Lorna balanced the approach with scenarios, real world examples and practical advice really really well. Because of this, it felt really engaging throughout. I genuinely really enjoyed it and found it very beneficial.

Thank you so much Lorna!

Great session with Lorna. It’s very valuable to work through practical tips to help line managers understand all the role entails. Lorna’s delivery makes the session really interactive and enjoyable.

A really good rounded session helping you think more deeply about your role as a manager with practical tools you can implement moving forward.

 The workshop was an eye-opener. Lots of key learnings that otherwise get missed or not thought of during the everyday work scenarios.

Lorna has incredible ability to tackle strategic challenges while staying grounded in real-world realities, especially within the complex NHS context. She brings a wealth of experience and a thoughtful, measured approach to solving both high-level and on-the-ground problems. Lorna isn’t afraid to step back, reflect, and deliver strong, actionable solutions.

As a mentor, she takes a holistic view of the company, balancing strategic vision with practical product-level guidance. Above all, Lorna is a truly decent person who has brought a huge amount of value to our company.

Having Lorna as a manager enabled me to truly thrive at work. She was incredibly empathetic and supportive while also striking the perfect balance with challenge. She not only helped me build my confidence but also coached me to become a more effective problem solver - something I can’t thank her enough for.

She successfully led our team through a period of significant change and helped us amplify our impact in the business. She excels at building trust and leads with immense humility. I cannot sing Lorna’s praises highly enough! If you get the opportunity to work with Lorna, take it, you absolutely won’t regret it!

Lorna's extensive experience working within the NHS environment has been instrumental in refining our vision and product strategy to resonate with our target audience.

Her deep understanding of the fast-paced and uncertain nature of early-stage development, combined with her expertise and positive attitude, has significantly lightened our load and added tremendous value to our digital healthcare business and us as founders.

Lorna is a living example that leadership built upon kindness and empathy can exist in this world and be incredibly effective 🙏. She has been a rock to many people at Accurx, and has helped me so much personally with my confidence and personal / career development.

Lorna is a fantastic coach, manager and leader. She was a huge contributor to my confidence and professional growth and I really loved working together. If you're looking for coaching, management or leadership support, I really can't think of anyone better.

Insightful workshop and great discussion.
Definitely recommend.